As a newbie here who has just bought an RM010 in White Gold, I would like to say thankyou to Mr Mille for posting as he has done above. After reading the tarnishing and other negative posts I was concerned about if I had done the right thing, now I fully understand & believe Richard's ethics/policies and am delighted that I got the 10, safe in the knowledge should it have an issue it will be resolved.
Loving the watch, I think the Mille watches are the most stunning pieces I have come across, all I need now is to win the lottery so I can collect a full set of the lot of them!!
Thanks Richard for your vision in producing my timepiece and thanks for taking the time to post as you have done above, I am indeed a very happy and proud RM owner...cheers